Easy Dynamics Blog

Improved Email Tracking with EasyBox

Posted by Lauren Strayhorn on Jul 6, 2015 9:47:00 AM

Why Delivery Reports?

One of the main advantages of EasyBox over email is its ability to accurately track views and changes to attached documents. It does this by keeping attachments within a company's SharePoint stored in an SQL database. In the traditional email setting, administrators can set read receipts so when users read the email, they are notified. However, the user can easily mark 'read' without actually reading its contents. This setting provides a loophole for users to appear responsible for reading their emails. And even if the email was read, you still had no insight into who actually viewed the attachments.

With EasyBox, you get reports of exactly who opened the messages and attachments. This enables administrators, and other users, to better understand who did what and when. Because the attachments themselves stay in SharePoint and all views and edits are tracked. That way, administrators are able to visualize and audit the full document lifecycle.

That's why the Delivery Report feature of EasyBox is so powerful! Follow the simple steps below to learn how to use this feature to its full benefit:

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Topics: EasyBox, Training, Easy Dynamics, EasyBox Features

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